This diagnostic information contains product specific logs and configuration files from the host on which the product is run. The information is gathered using a specific script or tool for each product
Procedures for obtaining diagnostic information for VMware vCloud Director
- Login to vCD or Cell through SSH as a root user
- run /opt/vmware/vcloud-director/bin/vmware-vcd-support
- Now the script is running
- Preparing the support files collected base on the status
- Now the script finish to run
- You can see now the vCD Logs Bundle and it is located to /root path
- To have a copy of vCD Log Bundle. Login to WINSCP as a root
- Copy the vCD Log Bundle to you preferred location and upload to the VMware Support Site for Log analysis review
Note: The vmware-vcd-support script collects host log information as well as vCloud Director logs
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